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Faisal Hills

Islamabad

Privacy Policy

Faisal hills Islambad  Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit faisalhillsislamabad.com (the “Website”). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Website.

This Website is operated independently for informational and marketing purposes related to Faisal Hills. We are not the developer or project owner of Faisal Hills and do not represent Faisal Town Group officially.

1. Information We Collect

We may collect the following types of information when you use our Website:

a) Information You Provide Voluntarily

• Full name and contact number
• Email address
• City or area of residence
• Any message or inquiry submitted through our contact form

b) Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source (e.g., Google, social media)
  • Device type and operating system

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., Google Analytics, Facebook Pixel) to understand how visitors interact with our Website. You may disable cookies through your browser settings, though this may affect certain features of the Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries about Faisal Hills project
  • To provide you with relevant project information, updates, and marketing materials
  • To improve our Website’s content, layout, and user experience
  • To analyze traffic patterns and understand visitor behavior
  • To comply with applicable legal and regulatory obligations
  • To prevent fraud, misuse, or unauthorized access to the Website

We will not use your personal information for any purpose other than those stated above without your prior consent.

3. Sharing of Your Information

  • We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

    • With our internal sales and marketing team to follow up on your inquiry
    • With trusted third-party service providers (e.g., CRM platforms, email tools) who assist us in operating the Website — these parties are contractually bound to keep your data confidential
    • With Faisal Town Group or its authorized representatives, solely for the purpose of providing project-related information you have requested
    • When required by law, court order, or governmental authority
    • In the event of a business transfer, merger, or acquisition involving Mass Global Marketing (Pvt.) Ltd.

    In all cases, we take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Inquiry data is typically retained for a period of up to 24 months, after which it is securely deleted or anonymized.

You may request deletion of your data at any time by contacting us (see Section 9).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure HTTPS encryption on all data transmissions
  • Restricted access to personal data within our organization
  • Regular review of our data collection and storage practices

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites, including the official Faisal Town Group website, government portals, or social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

This Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal data through our Website, please contact us immediately and we will take steps to delete such information.

8. Your Rights

As a user of our Website, you have the following rights with respect to your personal data:

  • Right to Access — request a copy of the personal data we hold about you
  • Right to Correction — request correction of inaccurate or incomplete data
  • Right to Deletion — request deletion of your personal data, subject to legal obligations
  • Right to Opt-Out — unsubscribe from marketing communications at any time
  • Right to Restrict Processing — request that we limit how we use your data

To exercise any of these rights, please contact us using the details provided in Section 9 below. We will respond to your request within 14 business days.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

+923044811717

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.